A few weeks after buying a used Toyota Highlander, Maurice Leckington, an AARP member from Clearfield, Utah, noticed a confusing $398 fee called Protection Plus Etch in the sales contract. A call to the dealership confirmed that he had been charged with glass engraving – a security addition where a code number, often the Vehicle Identification Number (VIN), is engraved on each of the vehicle`s windows. Cars are expensive to buy, and there`s usually a lot of complicated paperwork when selling a vehicle. Most people are surprised when they buy a car, how much more expensive it is than expected and that the price they end up paying is much higher than the price of the sticker advertised on the car they choose. This is not a coincidence, but intentional. Car dealers push a whole bunch of extra fees into the fine print of the purchase agreement their customers sign, and those fees add up quickly and drive up the price. Car sellers rely on their customers who don`t know what the fees are for and that they can get away with telling people that the higher price is due to taxes. Don`t believe them. Find out what fees you should not pay when buying a new or used vehicle.
What is « Fracht, you ask? This is the cost the dealer pays to ship the car you bought to the factory where it was manufactured to the dealership where it is sold. Why, you ask, should you pay to cover these costs? You should not pay to cover it. Car manufacturers must deliver the vehicles they manufacture to their dealer network as part of the distribution chain. That they are trying to pass on these costs to their customers is both ridiculous and insulting. And transportation costs are usually between $150 and $200 – not cheap. So be smart and savvy and immediately tell the dealer`s seller that you refuse to pay the shipping or delivery charges. And pay attention. Some unscrupulous car dealers try to charge their customers twice for the delivery of the car to the dealership. On some invoices, you may see a « freight » fee compared to other charges called « Delivery and Handling » or « Booking Fee ». These are all the same and should never be paid by the customer.
A.D.M. sometimes this is expressed as « A.D.P. », which is « Additional Dealer Price ». This is a confusing acronym designed to deceive the buyer and allow the dealer to charge more than the advertised sticker price for the car in their showroom or property. Basically, this means that the dealer can increase the price of the car at will and charge the customer more than the advertised price for the desired vehicle. A.D.M. or A.D.P. fees are often noted next to the sticker on a vehicle or placed next to the price of the manufacturer`s sticker in small print format. When you see this acronym, turn around and run it. This means you`re dealing with an unscrupulous dealer and field service. It also means that the price you see on a car is not what you`re likely to pay for it. Get off and buy a new or used vehicle elsewhere.
Not a car seller, but a newly hit car buyer. One of the dealers I almost bought from tried to charge a $300 VCR fee. I told them I wasn`t interested. They gave me the same excuse they gave you: « Well, we do it with all the vehicles on our property, it`s better for you in the end in case your car is stolen, blah blah blah. » I told them I didn`t want it and refused to pay for it. They scratched them without much hassle. In the end, I didn`t make a deal because they didn`t respond to my offer. The accumulation of extras such as engraving, underlining and extended warranties is a tradition of selling American cars with little chance of change. That said, you can protect yourself from excessive bonus items the next time you hit tires.
The key is to take your time. I recommend making at least three visits to a dealership before buying a vehicle. It is another thing for the customer to be lied to directly about the « mandatory » costs, as was the case here. Another dealership I ended up buying from tried adding a $600 karr alarm system. They tried the same tactic as the first dealership with the set « We add this to every car on our property. It is already installed. This is additional insurance if your car is stolen. You get all these extra features… and they tried to give me a brochure.
I wouldn`t even take the brochure. I told them I was not interested in that at all. They reduced the cost and disabled the system before I removed the car from the property. I have entered into this temporary agreement. They gave me ten days to bring my credit union financing cheque. I did this because the promotional APR of 1.99 offered by my credit union would not start until 8 days after receiving the vehicle. If I did not bring the check, I would be financed up to 4%. If the dealer had pulled this from Vin Ätz, I would never have signed a temporary contract. Subscribe to the AARP Money newsletter to learn more about finance, fraud and consumer protection Go slowly and read the fine print before closing a new car deal – or it could cost you dearly. Etch is not a mandatory product by nature, but it is the merchant who determines his policy if he has it on each sale. An outside party can`t really decide for them (not that I think it`s good practice).
Hoping for a refund, Leckington called the merchant more than 10 times over the next few months and told him that he had been promised several times that he would be sent a refund request form. But it never happened. So he turned to AARP On Your Side. There are certainly legitimate fees over which traders have no control, but some try to replenish their profits by simply inventing fees – much like the « convenience fees » charged by some companies. Of course, the dealer won`t be happy that it takes you so long to make your decision. Just think about how long you had to work to make money for that car – and you won`t feel so bad if you make sure you`re worth it. Well, it`s a practice I don`t like, but it`s by no means a scam. The dealer has every right to make the purchase of the vehicle dependent on a pre-installed accessory, and you have every right to negotiate the price of that accessory or to demand removal, and the dealer may or may not agree to do so. So we decided to continue with the Tucson, and idk, why I didn`t just listen to my husband. We wanted to go home, wait to talk to my credit union about the next steps, and then proceed with the purchase. Obviously, the dealer didn`t want me to leave without buying the vehicle, and they wanted to be paid through their financing, so they set up a « temporary contract » so we could leave with the vehicle, and in the meantime set everything up with my credit union and just tear up the contract.
but that way they make sure I buy the vehicle and don`t leave and come back. They kept stressing me out and saying they couldn`t hold the vehicle and it could sell yaddayadda, I fell into their alarmism. Save money and time with the AARP Car Purchase Program In most states, there is also no cooling-off period and you can`t just return the vehicle. You don`t have the leverage here, but if you approach this as a reasonable person, you may be able to remove the cost. Consumer advocate Ron Burley writes the On Your Side column for AARP and is the author of Unscrewed: The Consumer`s Guide to Getting What You Paid For. Talk to Ron from aARP On Your Side about your substance use issues. I think that`s what I`m trying to clarify if it`s mandatory for every vehicle at the dealership. I`m not going to feel so shitty when it`s really mandatory and the dealer requires every vehicle to be equipped with this engraving, but from what it seems they aren`t. I definitely set this up as part of a temporary employment contract and they told me that if there were any problems I could bring the vehicle back as I kept trying to pull out and leave and so they made me stay. And I think since the vehicle still appears on their website, it`s a sign that they didn`t lie about it???? We will see that all this put 😔 a bad taste in my mouth and made me advise in the second place to give this dealer my job. my question to the subreddit experts is.
Is there a way to solve this problem? My husband and I go to the dealership in a few hours and we are angry because we are petty enough to return the vehicle. I really don`t want to do that because I want the sales representative to get the commission because he was very helpful and it`s not his fault that his manager lied to us blatantly, I like the vehicle too. If they tell us that we need to get another vehicle to eliminate the fees, we will just give them our business for now. It doesn`t seem convenient for a trader to want to lose an entire sale via optional fees. by Ron Burley, AARP Bulletin, April 2016 | Comments: 0 In my experience, there have not been many dealers who have tried to pass on fake fees, but you still have to look for them: although engraving vehicle windows is not an outright scam, the practice is of dubious value. You may find that your insurance company is not reducing premiums for vehicles with engraved windows. The few big insurers I called did not. Plus, raising $398 for a procedure an owner can do with a $18 kit from Amazon seems a bit cheeky. I asked Toyota Bountiful`s sales manager about the huge surcharge.
Auggie Wasmund said the price included an insurance policy that would pay the deductible if the car was stolen. .